When was the last time you got a handwritten letter in the mail? We don’t see many handwritten letters anymore, or printed letters carefully laid out on beautiful stationery. It’s a treat when it happens. You get a little thrill when a package arrives in the mail, even if it’s something you bought and paid for yourself.
In my imagination, a new bank starts up. They send me a yo-yo, with the word “Steady…” engraved on the face. The introductory letter says something like, “We know how it feels, watching the ups and downs of the economy. We’re here to help you plan sensibly for a more secure future, so you can enjoy today.”
