Once upon a time, a long time ago, I had a job interview. It was a technical writing gig. I can’t recall the name of the company.
My throat tightened the minute I saw the sea of cubicles. I got downright jumpy when I met with the interviewers. There were two of them and me, in a small room. I suspected they were recent university graduates, and it quickly became clear they were both big fans of pre-programmed conversations.
They asked a few perfunctory questions, then started on the hypothetical quiz section. How did I feel about office politics? Could I give examples? How did I feel about the situation I encountered?
Editor’s note: I hadn’t intended to do a two-art post on the Myth of Everybody, but casting your customer net too wide is a common problem and worth discussing.
Once upon a time there was a restaurant that offered a huge menu consisting of three types of ethnic food. The menu was so big you could tie a string to it and fly it in a stiff breeze.
The food was, in my humble opinion, a celebration of staggering culinary mediocrity. It was entirely without character—everything tasted like it either came out of a can or was from the “just add water” supply store.
That may sound harsh, but I take my food very seriously.
You run into trouble when you try to sell to everybody. You are forced to dumb down what you have to offer, even if your fascinating combination of goodies gives you lots to talk about.
Ironically, having lots to talk about doesn’t necessarily make for a compelling story.